During the operation of Billpay of America’s business, we collect and use information about our customers. Billpay of America do not store customer credit card information. Billpay of America obtains and uses information about customers from third parties, including, but not limited to separation letters, and bills to better enable its business operation. Billpay of America may disclose such information to its affiliates, or contractors operating on the behalf of Billpay of America for the purposes of (1) developing or offering new or enhanced products and services or (2) administering customer accounts. Billpay of America may disclose such information to parties in connection with proposed business transactions, or to duly authorized agencies investigating potential hazardous or illegal activity. By providing Billpay of America with a contact phone number, you expressly agree that Billpay of America may call or text you at that number with important service notifications related to your account. These calls or text messages may be made using an automatic dialing system or pre-recorded voice message. You may opt out of receiving
autodialed or pre-recorded calls or text messages on your cellular telephone by notifying Billpay of America by email at or in writing at Billpay of America LLC, PO Box 801469 Acworth, GA 30101 with the subject “Billpay of America: Cell Phone Opt-Out”. Even if you opt out we may still continue to communicate with you by other means. Your opt-out will not apply to notices of a lapse in membership and other communication that may impact your health and safety or the health and safety of others.
By joining Billpay of America, you agree that you will maintain up-to-date contact information with Billpay of America, including your current home and cell phone number, and that you will notify Billpay of America immediately of any changes to your phone number(s), email address, or billing address.
What information does Billpay of America gather and how do we use it?
We collect information about your visits, such as service provider, browser type, operating system, pages accessed on our Web site and the date and time of access to optimize your user experience and enhance your time spent with us online. We also receive information telling us what site you came from.
When you provide us an e-mail using the Contact Us page, product or promotion enrollment form, we may retain the content of the e-mail, your e-mail address, and our response in order to handle any follow-up questions you may have. We also use this information to measure how effectively we address your concerns.
We retain your information name, and possibly other personal information, such as mailing address, e-mail address or Billpay of America account number when appropriate.
Who do you share my personal information with?
We do not sell your name or other private profile information to third parties and do not intend to do so in the future. We may routinely share your information with our partners and other affiliates. From time to time, we may engage third parties to process information on our behalf; however, Billpay of America requires that these third parties comply with Billpay of America privacy policies when processing this information. The information Billpay of America provides to third party vendors will be used solely as defined in each specific vendor’s contract and will not be disseminated to outside parties unless agreed to in writing by both Billpay of America and the respective third party, or such third party provides consent via Billpay of America’s website indicating his or her interest in receiving product or services information from related and/or unrelated third party.
We may also receive information about you from the third-party providers. We may share anonymous, aggregated information about all our users with third parties.
Social Media Platforms and Websites